Welcome to ToolGrad.shop (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit or make a purchase from our website, https://www.toolgrad.shop (the “Site”).
By using our Site, you agree to the practices described below.
We collect both personal and non-personal data to provide you with a seamless shopping and broadcasting support experience.
Collected when you place an order, create an account, or contact us:
Name
Email address
Billing and shipping addresses
Phone number
Payment information (securely processed by third-party services)
Automatically collected via cookies and analytics tools:
IP address
Browser type
Device type and operating system
Referring pages and URLs
Time spent on pages
Site activity and usage data
We use your information to:
Process orders and provide customer support
Send order confirmations and shipping updates
Improve the functionality and performance of our website
Send promotional offers (with your consent)
Ensure fraud prevention and site security
Comply with legal and regulatory requirements
We do not sell your personal data. However, we may share your information with trusted third parties necessary for our operations:
Payment processors (e.g., PayPal, Stripe)
Shipping carriers (e.g., USPS, FedEx)
Marketing and email platforms (e.g., Mailchimp, Klaviyo — with your opt-in)
Analytics tools (e.g., Google Analytics)
Legal authorities, when required by law
Each third party is obligated to use your data solely for the intended purpose and to protect it securely.
We use cookies and similar technologies to:
Maintain user sessions and cart contents
Understand user behavior and improve our website
Provide personalized experiences and recommendations
You may choose to disable cookies through your browser settings. However, doing so may impact your experience on our Site.
Depending on your location (e.g., California, EU/EEA), you may have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your information
Object to certain types of data processing
Withdraw consent for marketing
Receive a copy of your data in a portable format
To exercise these rights, please contact us at privacy@toolgrad.shop.
We implement appropriate security measures, including SSL encryption and secure payment processing, to protect your personal information. Payment information is handled by certified third-party gateways — we do not store full credit card details on our servers.
Despite these efforts, no data transmission or storage system can be guaranteed 100% secure. We encourage users to take personal precautions as well.
Our Site may include links to third-party websites. These websites operate independently and are not governed by this Privacy Policy. We encourage you to review their policies before providing any information.
ToolGrad.shop is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover that a child has submitted personal information, we will delete it promptly.
